As of June 1, 2022, The Hepburn Library of Waddington no longer charges extended use fees, also known as overdue or late fines for items returned past the due date. Patrons are still responsible for all other fees, including lost and damaged materials.
Changes are as follows:
This only applies to items checked out at the Hepburn Library of Waddington
Items checked out for their standard loan periods are eligible for a renewal up to 2 times. Items on hold for other patrons cannot be renewed.
Patrons are notified by email, phone or mail, depending on patron’s preference and the notice type.
3 days before due date-pre-overdue notice.
15 days after the due date-first overdue notice.
25 days after the due date-second overdue notice.
35 days after the due date-final notice.
45 days after the due date-item is considered Lost and a bill is generated.
Once an item is marked lost the patron is responsible for the replacement cost of the item and a $5.00 processing fee. The patron is also unable to renew or check out additional items. When an item is returned after applied to the account the patron is responsible for the processing fee, as it covers the costs of notices and staff time. For items not returned, the patron must pay the original cost of the item and the processing fee.
Replacement items for lost items are not currently accepted.
If a patron returns an item that is damaged and can no longer be used by the library, the patron is charged the original cost of the item and a $5.00 processing fee per item. The patron is unable to renew or check out any items. Minor/repairable damages are charged at $3.00 per occurrence.
Replacements for damaged items are not accepted.
Juvenile item types: 14 day loan, No fines, 2 renewals.
- J-NONFIC J-PBK
ITEMS WITH FINES
- J-OTHERITEM: 3 day loan, 10 cents per day fines, $5 max fines and no renewals.
- J-BLU-NEW and J-DVD-NEW: 3 day loan, 10 cents per day fines, $5 max fines and 2 renewals.
Will my previous fines be forgiven?
Yes. All previous fines will be forgiven on June 1, 2022.
Are all fees being eliminated?
No. I will still be charged for lost or damaged items, copies, computer print outs, faxes, etc.
Can I still check out if I have old fines or fees?
Yes, if the amount I owe is under $10.00
If I check out an item at another Library, for example one of the many libraries in the North Country Library System (NCLS), am I assessed a fine if late?
There are 65 different libraries in the NCLS system that have their own financial policies/late-fee policies. Be sure to check. Fees will be applied by each individual library.
What if I return the item after I am sent an invoice at 60 days overdue?
If I return the item in good condition, the lost processing fee ($5.00) remains on the account to cover the cost of notices and staff time. But the assumed lost fee will be waived.
No. I must pay the cost of the item and processing fee for lost and damaged items.
Will I be charged a fee for every item that is lost or damaged or sent to collections?
Yes. I will need to pay the fees that are assessed on each item that is lost or damaged to cover the cost of processing fees & staff expenses.Follow Us for Updates!