Patron Code of Behavior

Under the provision of Chapter 2.26 of the New York State Education Law, The Hepburn Library of Waddington Board of Trustees may enact regulations that serve to insure the safety of all library staff and patrons, protect the usefulness of the materials collection, and maintain order in the library. The Board of Trustees is committed to providing an atmosphere where people of all ages may come to read, browse, do research, or study. This policy does not prohibit quiet conversations between patrons and/or staff members or conversations required to carry on library programs or business. It is designed to preserve a reasonable quiet atmosphere where library patrons may use library services and materials without disturbance. This policy has been established for all patrons. It is a charge of the library staff to see that the rights of individuals to use the library are upheld. The staff is obligated to enforce these guidelines so that the facility can be used to the fullest by all persons.   

  • If a patron is not responsive to the needs of other library users or disregards the policies protecting patrons, staff, and library property, the patron will be asked to leave the library.
  • The Library Director, acting on behalf of the Board of Trustees, may also suspend the library privileges of any individual who willfully violates library regulations when severity or continued reoccurrence warrants such action. The Library Director will inform the Library Board of any such action taken.

Questions regarding the interpretation of guidelines will be referred to the Library Director. Patrons are expected to observe and follow all aspects of the policies outlined in this handbook, including those outlined below:

  • Food and beverage is allowed in the building. Patrons shall take caution in the vicinity of library materials and technology devices. Patrons are fully expected to clean up after themselves (crumbs, spills, sticky residue, etc) and dispose of all garbage. 
  • Interference with other library patrons’ use of the facilities through extremely poor personal hygiene is prohibited.
  • Pets and animals are allowed in the building. All animals shall be on leashes or caged unless otherwise approved by the Director. Pet owners shall keep animals by their sides, and away from other patrons for the duration of their visit. Pet owners are responsible for cleaning up and disposing of any messes. Pet owners assume any and all liability regarding their animals. 
  • Patrons are welcome to use various electronic devices in the library, as long as such devices are not distracting to other patrons. This includes, but is not limited to, cell phones, tablets, e-readers, and laptops. All electronic ringers and notifications shall be put on silent/vibrate. The library sells earbuds for $1.00 for patrons wishing to listen to media on their devices, or library devices.
  • Quiet and decorum are to be maintained at all times.  Obscene, offensive, loud, boisterous, and/or distracting or annoying behaviors are prohibited unless part of a library-sponsored program. 
  • A patron who damages, defaces, or steals library property or services will be required to make restitution and will also be subject to arrest and prosecution. This includes, but is not limited to, damage to computers, headphones, books, DVDs, magazines, and other library property.
  • Loitering on the premises under the circumstances that warrant alarm for the safety or health of any person or property in the vicinity is prohibited.  Sleeping on the premises by persons over the age of five for more than fifteen minutes is prohibited.  
  • Patrons may not enter the library before opening or remain in the library after closing time, unless participating in a library-sponsored program or volunteer activity.
  • Only persons on library business will be allowed to solicit for the sale of goods and services in the library; such persons will meet only with authorized library personnel. Exceptions may be made for library-sponsored activities, community groups, or organizations affiliated with the library.  
  • Unattended and/or unsupervised children under seven years of age are not allowed in the library.  If a child under seven is attending a library program, it is required that the parent/guardian or responsible person remain in the library throughout the program. Children under seven years of age shall not remove books from the shelves without the direct supervision of their parent/guardian or responsible person.
  • There shall be no running, rough-housing, standing on furniture, throwing of toys or other items, or playing on or about the stairs or lift. Children’s toys shall be kept in the children’s room, and put away in the toy bins after each use.
  • Parents/guardians or designated persons are responsible for the behavior of children while in the library.  Library staff will not assume responsibility for the care of unattended or unsupervised children (of any age) in the library. 
  • The library’s telephone is not for public use except in case of emergency.
  • No patron shall endanger the safety and security of the building or patrons by tampering with any lock, any entry/exit door or doorway, accessibility lift, stairwell gate, furniture, facilities, or other items.

User Agreement

By signing the Registration Application form, the signer acknowledges that he/she has read, understands, and agrees to comply with all policies of the Hepburn Library of Waddington. Should the application be completed for a minor child, the adult signer accepts responsibility for compliance by said minor. The signer further acknowledges and agrees that the library assumes no liability for any loss or damage to personal data or for any damage or injury arising from the invasion of privacy through computer and/or internet use.

Persons with Disability Policy

The library is committed to providing equitable access for persons with disabilities to library facilities and services is required by Section 504 of the Rehabilitation Act of 1973, applicable state and local statutes, and the Americans with Disabilities Act of 1990 (ADA).

The library has handicap accessible parking, a handicap accessible entrance (handicap entrance), a handicap restroom (1st floor/community room), and accessibility lift (between the first floor community room and the 3rd floor teen area). 

The library endeavors to make sure physical spacing is accessible, but acknowledges that the layout of existing spaces may be challenging to some individuals. Library staff is willing and available to assist in accessing materials that are located in difficult to access locations. 

The library will provide reasonable accommodations for qualified individuals with disabilities unless those accommodations would impose an “undue hardship” on its operations. Persons requesting accommodation should ask to speak to the Director.

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