The following are rules and regulations of The Hepburn Library of Waddington, effective February 5, 2024

1. New Cardholders:

a. Adults and persons fourteen years and older may apply to become a registered patron of the Hepburn Library of Waddington by providing their full legal name, date of birth, physical/mailing address, telephone, email address, and photo identification.  

b. Children between the ages of five and fourteen may become registered patrons if their parent or legal guardian applies for a library card on their behalf. The child and parent or legal guardian must both be present for the application process. The parent or legal guardian assumes all responsibility for materials borrowed or used by a juvenile card holder. 

c. Individuals will not be able to sign out any items until their library card is issued. (This takes about thirty seconds at the circulation desk.)

d. A patron’s first library card is provided at no charge. Subsequent cards replaced due to loss, theft, or damage will be provided at the cost of $1.00 per card. Patrons must show photo identification to replace a library card.

2. Overall Policy:

a. An individual must possess a library card and an account in good standing in order to borrow materials.

b. For full patrons in good standing, there is an overall limit of 50 items at one time on a library card, including a limit of 2 “new” Blu-Ray/DVDs per person, though exceptions can be made. Examples of exceptions include trusted households checking out picture books.  New Patrons will have an overall limit of 20 items. Patrons graduate from “New” status after three months without any damages or abuses of the Library system.

c. Patrons who have been “blocked” by the computerized borrowing system, due to unpaid overdue fees, or lost items, may have their status restricted to the same level as a newly registered patron, at the discretion of the Library Director. Full borrowing privileges will be granted by the Library Director, after the patron demonstrates responsible borrowing behavior.  Through an agreement with the North Country Library System, borrowing privileges will be suspended or revoked if the patron owes more than $5.00 at other libraries.

d. Library cards must be renewed per the schedule adopted by the North County Library System.  Patrons are responsible for updating the library immediately with changes in name, physical address, telephone number and email address.  This can be done at the checkout desk as well.

e. Inactive library cards with no charges will be removed from the system per the schedule adopted by the North Country Library System. 

f. Inactive library cards will not be removed from the system if overdue fines, lost item replacement costs, or other charges exist on the account. Library cards and borrowing privileges are shared among all libraries belonging to the North Country Library System. 

g. A patron with a library card from a participating library may use their card at the Hepburn Library of Waddington; no patrons are permitted to have more than one library card within the system.

h. Once a juvenile patron turns eighteen years old, they will be considered an adult patron.  They will then assume full responsibility for their borrowing privileges and information will no longer be disclosed to their parent or guardian.

i. All circulation and loaning periods are the same across the board, whether the patron’s card is an adult’s, juvenile’s, or new.

3. Loan Periods and Renewal Policy:

a. All New books (3 months or newer), Older books, audio books on CD, and older DVDs/Blu-rays are loaned out for a period of two weeks.

b. All Magazines, New DVDs/Blu-Rays (3 months or newer), board games, jigsaw puzzles, and items from the audiovisual, tool, and craft collections are loaned out for a period of one week.

All Items may be renewed twice, if there are no patrons on the waiting list.  Additional renewals are at the discretion of the Library Director.  Renewals may be done in person, by telephone, by email, online, or through the library’s Facebook page, though the first two renewals are usually automatically applied at the end of their term via the North Country Library System circulation software. 

c. Reference materials do not circulate.

d. Patrons may request a hold to be placed on an item that is on loan. Reserves may be placed in-person, over the telephone, by email, or online.  The circulation system software maintains a list of patrons and holds are honored on a first-listed, first-served basis.  When an item is available, the patron will receive an email notice, text message, and/or telephone call from the library. Patrons will have five days to check-out the item.  If the item is not collected in five days, the next patron on the list will be allowed to borrow the item. Items borrowed from other libraries will be returned through the delivery system. 

e. Patrons are responsible for returning all library materials borrowed from the library on or before the due date.  Items may be returned to the circulation desk during normal library hours, in the drop box/slot in the front door of the library, or to another library in the North Country Library System. 

f. Items shall not be returned to any “Little Free Libraries”, School Libraries, BOCES Libraries, or any other libraries outside of the North Country Library System. The Hepburn Library of Waddington is not responsible for items returned in these, or other, non-approved locations.

4. Overdues and Fines:

a. As of June 1, 2022, The Hepburn Library of Waddington no longer charges extended use fees, also known as overdue or late fines for all items in circulation returned past the due date. Patrons are still responsible for all other fees, including lost and damaged materials.

b. If a library item is determined to be lost or damaged beyond repair, the replacement cost is listed in the individual record for that item. This amount could vary if the item was loaned from another library.  Lending privileges will be suspended if patron has over $50.00 worth of items overdue on their account.  Patrons will be notified of overdue items in accordance with the schedule outlined by the North Country Library System. Notices are provided by email, telephone, and/or surface mail at various intervals when reports are generated by the circulation system software.

c. Overdue items, or items thought to be lost, must be returned to the circulation desk.

5. Damaged Materials:

For each excessively damaged item, the patron will be charged a replacement fee equal to the cost listed in the individual record for that item. This will be in addition to any overdue fines. 

For each lost item, the patron will be charged the replacement fee determined in the individual record for that item. This will be in addition to any overdue fines. Items are marked as lost according to the schedule outlined by the North Country Library System. 

The library discourages patrons from purchasing replacement items without discussing it with the Director first. The decision to replace an item rests with the Director after consideration of the Collection Development Policy. 

In the event the fair market replacement cost of an item is likely to be less than the listed price, the Director will consult one or more approved vendors to establish a fair market replacement cost, plus $1.00 to cover processing (book jacket and barcode replacement). The remainder owed will be waived. 

6. Confidentiality:

a. Library records that are deemed confidential are covered by New York State law

signed on June 13, 1988. (I CPLR 4509)

b. Those records are related to the circulation of library materials that contain names

or other personally identifying details regarding the users of public, free

association, school, college, and university libraries and library systems of this

state, including but not limited to records related to the circulation of library

materials, computer database searches, interlibrary loan transactions,

reference queries, requests, or the use of audio-visual equipment. These

records shall be confidential and shall not be disclosed except that such records

may be disclosed upon the request or consent of the user pursuant to subpoena,

court order or where otherwise required by statute.

c. The Hepburn Library of Waddington adheres strictly to all sections of this statute regarding

the protection of the confidentiality of its users.

7. Interlibrary Loan (ILL):

a. The interlibrary loan service supports the mission of the library by providing

expanded access to library materials and information. The purpose of interlibrary

loan is to obtain materials not available in the library. The library affirms that

interlibrary loan is an adjunct to, not a substitute for the library’s collection. In

meeting patron needs, the library will exhaust local resources first, before

requesting items on interlibrary loan.

i. Definition:

  1. An interlibrary loan request is defined as a request for library

materials made on behalf of a patron through ILL or NNYLN

(Northern New York Library Network)

ii. Patron Status:

1. Patrons must have a library card in good standing to use the

interlibrary loan service.

2. Interlibrary loan requests will not be processed for patrons with

overdue interlibrary loan materials.

iii. Borrowing Rules:

1. Ten active requests are permitted at any one time per patron. A

request is active from the time it is initiated until the item has been

checked out at the lending library.

2. Materials will be available for pickup for five days after they are

processed. If an item is not picked up, it will be returned to the

owning library.

3. Interlibrary Loan materials are checked out for the same period as items owned by Lisbon, based on the item type as defined in the catalog.  Interlibrary Loans may be renewed once if the lending library permits renewals.

4. The patron is responsible for overdue fees and repair/replacement costs for any interlibrary loan items that are damaged or lost.

8. Electronic Fees

a. Black and “occasional” color photocopies and computer printouts: $0.25 per side.

b. Color copies where color exceeds 25% of the page: $1.00 per side.

c. Fax transmissions: $1.00 per fax, sent or received, to/from the United States or Canada.

d. Fax transmissions to/from other countries: $5.00 for the first page and $1.00 per subsequent pages.

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